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return policy

Notice for returns:

Customers can enjoy a seven-day trial and appreciation period after purchasing the product. If they request to return the product due to a change of heart or other reasons, the product must be left in its original state (including the host, accessories, internal and external packaging, gifts, etc.) and returned to our company. Arrangements will be made to replace the goods or refunds, and the freight must be borne by the customer.
If the returned product has been opened or damaged, so that it cannot be sold again, the additional purchase cost will be borne by the customer.

Please forgive me that any discounted products, gifts and trial products cannot be returned.

If you have sensitive skin, we recommend that you consult your doctor before purchasing the product. Customers who have a sensitive reaction to the purchased products will not accept return arrangements.

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Please read the detailed instructions below that may affect the exchange rights of various products.

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Exchange arrangement:
When the customer finds that the product has the following problems, please contact the customer service center 60723290 immediately, and please keep the product in the original packaging, do not discard it, (if you discard it, you cannot exchange it), please take a picture of the product problem and issue a W'sapp Or E-mail to orginlife19@gmail.com, we will arrange return/exchange for you.
Wait for the delivery staff to connect with you to pick up the goods and carry out the replacement procedure. We will process your replacement order within 3-5 working days after receiving the returned product.

Product issues only include:

1. The product specifications do not match the time of purchase.
2. The quantity of goods does not match.
3. Receipt of another item, which is different from the item originally ordered.
4. The goods were damaged during shipping.

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Some products come with a one-year original factory warranty. Please keep the product packaging and warranty certificate for one-year maintenance. Customers who failed to produce the warranty certificate were angry and failed to provide maintenance services.

Due to the fact that Yuanchuang Taste Life Hall sells more products, we will occasionally put some product combinations on and off the shelves. In order to take into account the rights and interests of both buyers and sellers, this site reserves the right to finally ship.

"The message of successful order is automatically sent by the system to confirm that the system has received your order. This website reserves the right to accept or cancel your order."